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Data & Information Technology Manager (DTM)

Data & Information Technology Manager (DTM)

Department: Operations Department
Location: North Richland Hills, TX

APPLICATION INSTRUCTIONS
Please email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to the address below. If you wish to enclose a cover letter, please include it in the body of your email message.

R3 Wound Care and Hyperbarics is a Patient Centric, outpatient health network, with free standing clinics throughout the DFW Metroplex, Houston & San Antonio. Currently, R3 s entering an exciting phase as a company, with a strategic focus on enhancing the current clinical delivery model and platform, and then leveraging that platform to grow the business and the footprint of our clinics.

Our culture at R3 is predicated on each one of our employees’ willingness to pitch in, wherever necessary, to ensure our patients are served at the highest quality levels of care and comfort.

Reporting directly to the CEO, the Data & Information Technology Manager (DTM) is responsible for the day-to-day secure and effective operation of all information system services, application systems, networks, computer systems, and related applications across the R3 enterprise.

The DTM will be able to leverage several third-party service providers, and be expected to manage their performance and ability to function efficiently and seamlessly in support of R3’s daily operations.

Manage all daily operations of the data and information technology function, including:

  • Primary contact for all critical IT troubleshooting and resolution
  • Effective management of the various third-party vendors supporting R3s infrastructure, development and continual refinement of process information services and technology organization, including help desk; data center operations; network and tele-communications operations; daily coordination with technology and application vendors; and end-user devices and computers.
  • Hands-on experience in designing, configuring, testing, and implementing the NextGen / HealthFusion EHR system
    Directly supervise Information Services staff, including Help Desk and IS analysts, supporting them in the effective execution of their job responsibilities.
  • Carries out supervisory responsibilities and duties in accordance with the organization’s policies and procedures.
  • Oversees health district network security planning and data center operations, including regulatory compliance; disaster planning & business continuity; remote system access & authorization; data integrity, system backup and recovery procedures; and required technology and application system upgrades and maintenance.
  • Works closely with users and CEO to analyze network, hardware, and application requirements. Reviews and evaluates hardware and software alternatives and recommends solutions or options.
    Evaluates, diagnoses, and resolves information services-related operational problems.
    Maintains current knowledge of system hardware, networks and software systems implemented; strives to assess near term opportunities for improvement and required migrations.
    Strives to establish and maintain good working relationships, positive intra- and inter-departmental communications, as well as effective relationships with outside IT service providers.
    Works with CEO to develop and justify annual budget requirements and ensure cost effectiveness.
    Performs other duties as assigned or requested by the CEO to support the overall needs of the department, and in accordance with R3’s Mission, Vision, Shared Values, and practices.

Requirements

Hands-on experience in designing, configuring, testing, and implementing the NextGen / HealthFusion EHR system
5+ years’ experience in operational or professional services field with direct experience implementing healthcare information systems.
Broad working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
Ability to lead and maintain a third-party reporting solution integrating disparate data sources into a third-party analytics platform (Tableau, PowerBI, Qlik, etc.) to create management level KPIs performance reporting
Knowledge and understanding of the integration of information systems as it relates to the healthcare field.
Requires a high level of personal integrity, and the ability to professionally handle confidential matters and demonstrate the appropriate level of judgment and maturity.
Requires a high degree of initiative, dependability, and ability to work with little supervision.
Must have well-developed planning, organizational, and problem-solving skills.
Must be able to operate in a fast-paced, innovative, “all hands on deck” environment.

If this sounds like you, please give us a call, send us an email, or best yet – Just Apply Now.

APPLICATION INSTRUCTIONS
Please email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to the address below. If you wish to enclose a cover letter, please include it in the body of your email message.